FOH Lead

We are looking for a service focused front of house hourly Lead with strong interpersonal skills who understand and appreciate the importance of putting the guest first while working in a high-volume location. The successful candidate will have a strong background of serving, bartending, and running food. You must be organized, calm, friendly, and embrace a philosophy of enlightened hospitality to go above and beyond to make sure customers have exceptional experiences to help create regulars with every interaction. Possess experience in a fast-paced busy environment with ability to provide leadership and support to all levels of staff. Successful candidate will have excellent communication and interpersonal skills to contribute to a friendly and productive team atmosphere.

Responsibilities:

Supports management to reinforce excellent guest service while meeting restaurant standards.
In absence of the Manager, ensures service standards and procedures are met, all financial transactions (cash, inventory, etc.) are adhered to and solves customer complaints quickly and with a smile.
Able to interact with guests in a friendly/fast manner.
Serve tables or section, bartend, buss tables, run food as needed or determined by management during shift.
Complete knowledge of restaurants’ food and beverage preparation, selling alcohol and food items.
Work as a team with all Restaurants’ personnel to maintain an effective atmosphere and an efficient food and beverage service; maintain safety and sanitation requirements as per Health Department and Restaurant standards.
Responsible service of alcohol. Verify identification and age requirements of guests. Count number of drinks served.
Ensure the restaurant is clean, inviting, stocked, and organized in accordance with restaurant standards.
Perform other duties as requested or assigned.

Qualifications:

Be over 21 years old; possess a minimum of 4+ years front of house experience, shift leadership preferred.
Posse or obtain Responsible Beverage Service (RBS) compliance through Alcohol Beverage Control (ABC) and California Food Handler’s permit
Must be able to suggestively sell food and beverage items; ability to handle money and give correct change.
Strong attention to detail, good time management skills, and ability to multi-task for table service; able to work in a fast-paced environment
Customer focused, courteous, friendly, and professional demeanor while providing excellent customer service. Ability to effectively listen to and respond to customer needs; possess excellent communication skills.
Walks and stands during entire shift; ability to remain stationary for long periods of time; reach, bend, lift, carry, stoop, and wipe. Ability to transport a service tray balanced with beverages, water and glassware, and plates of various sizes and shapes.

Complete our short application today!

Compensation: $20.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Inspired by the flavor synonymous with coastal Baja and mainland Mexico, Playa Mesa located in Costa Mesa, brings a refreshing approach to authentic Mexican food and drink. Playa Mesa is a vibrant and inviting retreat with tranquil south of the border ambiance. Come relax with friends at the bar over a house margarita or enjoy an authentic Mexican meal on the patio.

Find out more at www.playamesa.com.

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